At HostPowr, privacy and data sovereignty are core to our service. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our hosting services or website. We operate on EU-based infrastructure and are committed to full GDPR compliance.
By using HostPowr, you agree to the practices described here.
HostPowr, operated under BizPowr, is the data controller for the personal data we collect about our customers.
Address: Geraardsbergse Steenweg 120, B-9090 Melle, Belgium Contact: hello@hostpowr.com
For data hosted by our customers on our servers, the customer is the data controller and we act as data processor — see our Data Processing Agreement.
We collect only what is necessary to provide, secure, and bill for our services.
We maintain access and server logs (including IP addresses) for security, abuse prevention, troubleshooting, and legal compliance. These logs help us protect our infrastructure and other customers. They are retained only as long as necessary for these purposes.
All payments are processed by Paddle.com, our merchant of record. Paddle collects and processes your payment details under its own privacy policy and security standards. HostPowr does not store your full payment card information.
When you host websites, applications, or data on our servers, you may store personal data belonging to your own users. For that data:
We share data only as necessary to operate, including with:
We never sell your data or share it for third-party advertising. We may disclose data where legally required or to protect our network and users.
We prioritize keeping data within the EU. Where any limited transfer outside the EU is unavoidable (e.g. via a payment processor), it is protected by appropriate GDPR safeguards.
We retain personal data only as long as needed to provide services and meet legal obligations (e.g. tax records). After an account closes, data and backups may be deleted in line with our Backup Policy and Terms. We keep billing records as required by law.
You have the right to access, correct, delete, restrict, port, or object to the processing of your personal data, and to withdraw consent where applicable. To exercise these rights, email hello@hostpowr.com. We respond within one month.
You may also lodge a complaint with your local data protection authority — in Belgium, the Gegevensbeschermingsautoriteit.
Our website uses essential cookies needed to function and to manage your account/billing area. Optional analytics cookies are used only with your consent. See our Cookie Policy for details.
We use appropriate technical and organizational measures — including encryption, access controls, monitoring, and EU-hosted infrastructure — to protect your data. No system is perfectly secure, but we maintain a high standard of protection.
Our services are not directed at anyone under 18. We do not knowingly collect data from minors.
We may update this Privacy Policy from time to time. The current version is always posted here with its effective date.
Email: hello@hostpowr.com Address: Geraardsbergse Steenweg 120, B-9090 Melle, Belgium
Last updated: June 2026