HostPowr takes abuse, illegal content, and intellectual property complaints seriously. This policy explains how to report a problem with a website or service hosted on our network, and how we respond. It forms part of our Terms of Service and works alongside our Acceptable Use Policy.
If you believe a HostPowr-hosted website or service is involved in illegal activity, abuse, spam, malware, phishing, or any violation of our Acceptable Use Policy, please report it to:
Your report should include:
We investigate all valid reports and respond appropriately. We cannot act on incomplete or unverifiable reports.
Depending on severity, we may:
Severe violations — such as child sexual abuse material (CSAM), active attacks, phishing, or fraud — result in immediate suspension or termination and may be reported to law enforcement without prior notice to the account holder.
While HostPowr operates under EU jurisdiction, we respect intellectual property rights and accept copyright infringement complaints in a manner consistent with DMCA principles and applicable EU notice-and-action rules.
If you believe content hosted on our network infringes your copyright, send a written notice to abuse@hostpowr.com including:
Incomplete notices may not be actioned.
If your content was removed and you believe this was in error or that you have the right to use it, you may submit a counter-notice to abuse@hostpowr.com including:
We will review valid counter-notices and may restore the material at our discretion, subject to applicable law.
Submitting knowingly false, misleading, or bad-faith abuse or copyright reports is prohibited and may result in liability for the sender. We may disregard reports that appear abusive or malicious.
Acting (or not acting) on any report does not waive any of our rights, nor does it make HostPowr liable for content created or hosted by customers. Responsibility for hosted content rests with the account holder, as set out in our Acceptable Use Policy.
We cooperate with valid legal requests and law enforcement. We may preserve and disclose account information where required by law or to protect our network, our customers, or third parties.
We may update this policy at any time. The current version applies to your ongoing use of our services.
Abuse & DMCA reports: abuse@hostpowr.com General: hello@hostpowr.com Address: Geraardsbergse Steenweg 120, B-9090 Melle, Belgium
Last updated: June 2026
